During the eight-week festival at Prayagraj ( Formerly known as Allahabad) in the northern state of Uttar Pradesh, up to 150 million people, including a million foreign visitors, took bathe at the confluence of the Ganges, the Yamuna, and a mythical third river, the Saraswati.
Managing this vast event is like a nightmare where officials need to work on a subtle aspect of policing correlating with devotees’ emotions and showcasing a perfect example of management before the world, since these events occur at the frequency of 6 years and we need to rebuild our management to serve a bigger number of devotees every-time.
Looking at Kumbh through a devotional perspective doesn’t saturate our curiosity, it requires a great management skill, a skill which is always ready to cater at any scale and in any circumstances, promptly by using available human resources. To manage concurrent activities like – managing law and order, securing VVIP movement, facilitating domestic & international tourists, international delegates, dynamically creating quick response team on a regular basis and the most important, leaving a powerful impact among devotees.
Apart from managing this event, it also required to care about personnel coming from different districts for their duties, challenges like allocation of camp close to their duty place, grievance redressal, managing their leave and transferring responsibility during their leaves, developing a prompt information mechanism related to human resource and duty allocation, giving uniform duty schedule and proper rest without affecting police station’s routine.
In Guidance of Mr. Nitin Tiwary ( IPS, SSP Prayagraj, IITan ), Mr. Nishant Pandey ( Project Manager Smart E Police & Co Founder Diginix AI ) build up a unique solution of managing this event timely, precisely and with ease.
With the help of technology, we optimised average duty deployment time from 12 hours to 2 hours easily, which helped us in managing multiple concurrent VVIP & event duty management easily. Application has special randomisation feature which maintained confidentiality during duty deployment process with an unlimited number of revisions.
Integration of duty deployment system with analytics & log management suggested better deployment with an optimised number of personnel so that we were always prepared to tackle any critical situation.
Force Duty and Human Resource Management is already tested during Kumbh, we find this system feasible to be used with any law enforcement agency especially Indian Policing System in VVIP Duty & Law & Order Management. It is helpful in creating a concrete environment,